


Refer to this linked article on Obtaining a GFI MailEssentials subscription.GFI MailEssentials SpamTag plugin is an add-on (extension) for Microsoft Outlook that is used to manage spam emails at the client-side on instances where spam is not detected by MailEssentials or where legitimate email is incorrectly classified as spam. If upgrading over the same version, license key upgrades are not required. When upgrading to a new major version, you will need a new license key. If upgrading GFI MailEssentials from a previous version, refer to this procedure on Upgrading GFI MailEssentials. Any other value indicates a failed installation which should be analyzed further using the installation logs. A successful installation will have Exit code 0 as the last line the installation log file. The installation log file is stored in the user's Temp folder.įailure diagnosis should start by examining the installation log file to understand the root cause. This log file also includes any errors generated during the installation or upgrade and should be the first check done while troubleshooting a failed installation. The MailEssentials installer creates a verbose log file that details all the actions taken during the installation process.

This can also be confirmed by looking at the installation log file for possible installation errors. Save any pending work and close all open applications on the machine.Ī successful MailEssentials installation or upgrade normally terminates by immediately launching the post-install wizard automatically.Ensure the server has no pending reboots after attempting to install Windows updates.For more information refer to Installing on an email gateway or relay/perimeter server. If installing GFI MailEssentials on an email gateway or relay/perimeter server, configure that machine to act as a gateway.For more information refer to Antivirus and backup software. Disable third-party antivirus and backup software from scanning folders used by GFI MailEssentials.For more information refer to Firewall port settings. Configure your firewall to allow GFI MailEssentials to connect to GFI servers.For more information refer to System requirements. The machine where GFI MailEssentials is going to be installed meets the specified system requirements.You are logged on using an account with administrative privileges.Information Prerequisitesīefore running the installation wizard, ensure that: If upgrading over the same major release, license key upgrades are not required. This article describes how to install or upgrade GFI MailEssentials to the latest version. Note that a new license key is required when upgrading to a new major version.
